Introduction
This Privacy Policy explains how Impact (“we,” “us,” or “our”), operating through www.impact-assessments.co.uk, collects, uses, shares, and protects your personal information when you visit our website or use our online training and e-learning services. We respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By accessing our website and using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or services.
Who We Are
Impact is the controller and responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at support@impact-assessments.co.uk.
The Information We Collect
We may collect, use, store, and transfer different kinds of personal data about you, including:
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Identity Data: Including first name, last name, username or similar identifier, and title.
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Contact Data: Including billing address, delivery address, email address, and telephone numbers.
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Financial Data: Including payment card details for processing course payments.
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Transaction Data: Including details about payments to and from you and other details of products and services you have purchased from us.
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Technical Data: Including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
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Profile Data: Including your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
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Usage Data: Including information about how you use our website, products, and services.
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Learning Data: Including course progress, assessment results, and completion certificates.
How We Collect Your Information
We collect information through:
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Direct interactions when you register for an account, purchase courses, complete forms, or correspond with us.
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Automated technologies or interactions as you navigate through our website.
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Third parties or publicly available sources.
How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
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To register you as a new customer and create your learning account.
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To process and deliver your order, including managing payments and collecting money owed to us.
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To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
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To enable you to participate in and track progress through our e-learning courses.
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To administer and protect our business and this website.
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To deliver relevant website content and advertisements to you.
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To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
Legal Basis for Processing
We process your personal data on the following legal bases:
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Performance of Contract: Processing necessary for the performance of a contract with you.
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Legitimate Interests: Processing necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.
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Compliance with Legal Obligation: Processing necessary for compliance with a legal obligation.
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Consent: Where you have given consent for specific processing activities.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent where we rely on consent to process your personal data
To exercise any of these rights, please contact us at support@impact-assessments.co.uk.
Cookies
Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
International Transfers
We do not transfer your personal data outside the UK unless adequate protection measures are in place.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@impact-assessments.co.uk.
Last Updated: 21st April 2025
